Norwegian Cruise Line Policies: Everything in One Place
This page pulls together the Norwegian Cruise Line policies our advisors get asked about most - cancellation rules, baggage limits, booking and deposit terms, dining, gratuities, and more. Each topic has its own dedicated page linked below with the full details.
Book more than 120 days out and cancellations are fully refundable apart from non-refundable fares. From 119-90 days you forfeit the deposit; 89-61 days brings a 50% penalty; and inside 60 days, cancellations are non-refundable. Suites, the Haven, and holiday sailings run on a stricter version of this same schedule.
Since the fine print on Norwegian Cruise Line's policies can differ by sailing date and fare type, checking with one of our advisors before you commit is the most reliable way to know where you stand.
Frequently Asked Questions
Where can I find Norwegian Cruise Line's cancellation policy?
Book more than 120 days out and cancellations are fully refundable apart from non-refundable fares. From 119-90 days you forfeit the deposit; 89-61 days brings a 50% penalty; and inside 60 days, cancellations are non-refundable. Suites, the Haven, and holiday sailings run on a stricter version of this same schedule.
Does Norwegian Cruise Line charge for checked baggage?
Norwegian recommends the same rule of thumb most mainstream lines use: two checked bags per person, roughly 50 lbs each, plus a carry-on you keep with you until your stateroom is ready.
How much is the deposit to book Norwegian Cruise Line?
Deposit amounts vary by itinerary and fare, with final payment typically due between 90 and 120 days before departure depending on sailing length and cabin category.
Are gratuities included in the Norwegian Cruise Line fare?
$20 per person, per day for Club Balcony Suites and below, rising to $25 per person, per day for The Haven and other top suite categories.
What's Norwegian Cruise Line's Wi-Fi policy?
Norwegian has moved to Starlink fleet-wide. The standard Voyage Wi-Fi Pass runs around $30/device/day, with a Streaming Voyage Wi-Fi Pass (optimized for video) closer to $40/day.
Who can walk me through all of Norwegian Cruise Line's policies at once?
Call +1-800-406-8495 and one of our advisors can go through cancellation, baggage, dining, and any other policy questions specific to your upcoming Norwegian Cruise Line sailing.
How does Norwegian Cruise Line's check-in process work?
Online check-in opens 21 days before sailing and closes 72 hours prior, so it's worth finishing at least 4 days ahead to avoid the two-hour-early arrival that's required if you skip it.
What documents does Norwegian Cruise Line require for boarding?
International sailings require a passport valid at least 6 months beyond your return date. Domestic, closed-loop cruises allow U.S. citizens to travel with a birth certificate and photo ID instead, though a passport is still the safer, more flexible option.
Does Norwegian Cruise Line have a loyalty program worth joining?
Latitudes Rewards, earning roughly 1 point per night (more for suites). A free cruise becomes available around 700 points at the Ambassador tier, and since October 2025, Latitudes status is recognized across Norwegian, Oceania, and Regent Seven Seas under the Norwegian Cruise Line Holdings family.
What's Norwegian Cruise Line's policy on sailing with kids?
6 months old on embarkation day for most sailings, moving up to 12 months for longer or more remote itineraries.