Talk to a Real Cruise Advisor
Some cruise questions are easier to sort out with a real person than by scrolling through pages of policy text. Call +1-800-406-8495 and one of our advisors can pull up live pricing, check cabin availability, and answer questions specific to the cruise line and itinerary you're considering.
Our team works with the major mainstream lines as well as luxury, expedition, and river cruise operators, so whether you're booking a first Caribbean getaway or a small-ship Antarctic expedition, someone on our team has likely booked that exact itinerary before.
We're available to help with new bookings, questions about an existing reservation, and general planning advice - there's no obligation to book just because you called.
Frequently Asked Questions
What's the best way to reach a cruise advisor?
Calling +1-800-406-8495 is the fastest way to get a real-time answer, especially if you have questions about pricing or availability that change day to day.
Can advisors help with a cruise I already booked?
Yes - our advisors can help with modifications, questions about your existing reservation, and general pre-cruise planning, even if you booked directly with the cruise line.
Is there a fee for speaking with an advisor?
No, speaking with our advisors doesn't cost anything, and there's no obligation to book through us just because you called for information.
What information should I have ready when I call?
If you already have a specific cruise line, sail date, or booking confirmation number in mind, having that ready speeds things up, but it's not required - advisors can help you narrow things down from scratch too.
Do you help with group or family bookings?
Yes, our advisors regularly help coordinate group and multi-cabin family bookings, including checking for group discounts where the cruise line offers them.
Can I reach an advisor outside normal business hours?
Our phone lines cover extended hours to accommodate travelers in different time zones - call to check current availability.
Do I need to have already picked a cruise line before calling?
No, plenty of callers start with just a destination or date range in mind, and our advisors help narrow it down from there.
Can an advisor help if I'm unhappy with a cruise line's customer service?
Yes, if you booked through us, our team can often help escalate or resolve an issue directly with the cruise line on your behalf.
Is contacting an advisor different from contacting the cruise line directly?
An advisor can compare offers across multiple cruise lines at once, while contacting a cruise line directly only gives you that one line's current pricing and availability.
What if I want a callback instead of waiting on hold?
Let the team know when you call, and we can typically arrange for an advisor to call you back at a convenient time.