How To Add A Cruise To My App On Princess Cruises

How do I add a cruise to my app on Princess?

Download the official app, create or log into your account, then enter your booking confirmation number and last name to link the reservation. This tends to work differently in port versus at sea, so it's worth asking specifically if you need reliable access on port days. That's the short version, at least.

What if the app doesn't recognize my confirmation number?

Double-check you're entering the number exactly as it appears on your confirmation email, including any leading zeros or letters - if it still doesn't work, guest services can help link it manually. Costs and options here are occasionally updated, so checking current pricing shortly before your cruise is worth the extra step. That's the short version, at least.

Can I add multiple cruises to the same app account?

Yes, most cruise line apps let you link and switch between several upcoming (or past) bookings from the same account. Newer ships in a fleet sometimes have upgraded connectivity compared to older sister ships, so checking your specific vessel helps set expectations. Easy to overlook, but it's worth a mental note.

Do I need the app before I board?

It's not mandatory, but many lines use the app for online check-in, boarding passes, and onboard features like the daily schedule and dining reservations, so it's worth setting up in advance. Signal strength and available features can vary by ship and by how far offshore you are on a given day. Worth keeping in mind either way.

Can someone else in my cabin see the same booking in their app?

Yes, anyone traveling on the same reservation can typically link it to their own app account using the same confirmation number and their own name. This tends to work differently in port versus at sea, so it's worth asking specifically if you need reliable access on port days. That detail alone can save some back-and-forth later.

Who can help if I'm stuck setting up the Princess app?

Call +1-800-406-8495 and our advisors can walk you through it step by step. This tends to work differently in port versus at sea, so it's worth asking specifically if you need reliable access on port days. That's the short version, at least.

Can I link a reservation booked through a travel advisor to the app?

Yes, as long as you have the booking confirmation number and the primary guest's last name, you can typically link an advisor-booked reservation the same way as a direct booking. Bringing a backup way to reach family on land, in case connectivity is spotty, is a reasonable precaution for a longer cruise. That's the short version, at least.

Does the Princess app work on both iPhone and Android?

Yes, most major cruise line apps are available on both iOS and Android app stores, with generally similar features across both platforms. This is one of those things worth testing on day one rather than assuming it will work the same way every day of the cruise. Not a bad idea to keep that in your back pocket.

What if I forget my app password before my cruise?

Standard password reset options (email or text verification) are typically available through the app or website's login screen, similar to most other travel apps. Costs and options here are occasionally updated, so checking current pricing shortly before your cruise is worth the extra step. Easy to overlook, but it's worth a mental note.

Can I use the app once I'm onboard without Wi-Fi?

Many cruise line apps offer limited offline functionality (like your daily schedule) via the ship's local network, without requiring a full internet Wi-Fi package. For any time-sensitive need, it's worth confirming what's available on your specific sailing rather than relying on general fleet information. Good to know before you finalize anything.