Swan Hellenic Name Change Policy

Can I change the name on a Swan Hellenic reservation?

Name and date changes made close to departure are typically treated as a cancellation subject to standard fees. It's worth double-checking your travel documents against your booking confirmation as soon as it arrives, not just before you travel. Small thing, but it matters if you're planning around it.

What's the difference between a name correction and a name change?

A name correction (fixing a typo or maiden name update) is usually handled quickly and at no cost; a name change (swapping to a completely different traveler) is treated much more strictly and may not be allowed for the primary guest at all. Keeping your legal documents and cruise booking name consistent going forward avoids repeating this process on future cruises. Easy to overlook, but it's worth a mental note.

Is there a fee to change a secondary guest's name?

There's typically a fee, often in the $100-150 range, to swap out a secondary traveler, as long as it happens before final documents are issued. It's worth double-checking your travel documents against your booking confirmation as soon as it arrives, not just before you travel. Worth keeping in mind either way.

What's the deadline for requesting a name change?

Expect the window to close around 45-60 days before sailing, tied to when final travel documents are issued - after that, changes are much tougher. Since fees and deadlines vary meaningfully by line, checking your specific cruise line's current policy is more reliable than a general rule. Good to know before you finalize anything.

Can I transfer my entire booking to someone else?

Full booking transfers to an unrelated traveler are uncommon on most mainstream lines and are typically treated as a cancellation and new booking, though a few lines (notably Virgin Voyages) allow free transfers up to 48 hours before sailing. Since fees and deadlines vary meaningfully by line, checking your specific cruise line's current policy is more reliable than a general rule. Good to know before you finalize anything.

Who can help me sort out a name issue on my Swan Hellenic booking?

Reach +1-800-406-8495 and we can walk through what documentation Swan Hellenic needs to correct a name issue. Keeping a copy of your correction or change request confirmation is smart in case a discrepancy shows up again closer to departure. Good to know before you finalize anything.

How do I correct a simple typo in my name on a Swan Hellenic booking?

A misspelled name is typically an easy, no-cost fix with Swan Hellenic - just flag it to your advisor or the cruise line right away. It's a good idea to review the exact spelling on file any time you book a new cruise, even with a line you've sailed before. That detail alone can save some back-and-forth later.

Can I change my name on a booking after getting married?

Swan Hellenic generally accommodates legal name changes from marriage, usually requiring a marriage certificate plus updated identification. Keeping a copy of your correction or change request confirmation is smart in case a discrepancy shows up again closer to departure. That detail alone can save some back-and-forth later.

Is the Swan Hellenic name-change fee refundable if the change isn't needed after all?

Refunds on this fee aren't typical with Swan Hellenic - confirm all details are accurate before you submit the change request. If you booked through a travel agent, routing any name correction through them rather than directly with the cruise line can be faster. Worth keeping in mind either way.

What's the risk of not fixing a name mismatch before departure?

A name that doesn't match your ID or passport can cause delays or even denied boarding at the terminal, so correcting any mismatch well before your sail date is important. If you booked through a travel agent, routing any name correction through them rather than directly with the cruise line can be faster. Worth keeping in mind either way.