Onboard Technology: Apps, Wearables & Connectivity Compared
Several major lines have moved beyond a basic app toward integrated wearable technology. Princess Cruises's MedallionNet system ties Wi-Fi directly to a wearable medallion: MedallionNet, Princess's Starlink-backed Wi-Fi system tied to the OceanMedallion wearable. A single device runs around $20/day, with four-device packages closer to $24/day for better per-person value.
Carnival Cruise Line takes an app-centric approach instead: Carnival's HUB app bundles internet with onboard tools like menus and activity schedules. The Social plan (social apps only) runs about $20.40/day, Value (full browsing) about $23.80/day, and Premium (built for streaming
Underlying satellite technology has also shifted meaningfully - Royal Caribbean International and Norwegian Cruise Line have both moved to Starlink-powered connectivity fleet-wide, a real technical upgrade over older geostationary satellite systems in terms of speed and reliability for video calls and streaming. Our advisors at +1-800-406-8495 can walk through which line's technology setup best fits how connected you need to stay during your cruise.
Frequently Asked Questions
What is MedallionNet and which cruise line uses it?
MedallionNet is Princess Cruises's Wi-Fi system, tied to a physical wearable medallion that also functions as a room key and lets crew greet you by name.
Do most cruise ships now use Starlink for internet?
Several major lines including Royal Caribbean International and Norwegian Cruise Line have moved to Starlink fleet-wide, though not every line has completed this transition across its entire fleet.
What does Carnival's HUB app actually do beyond messaging?
More than most competing apps, actually: carnival's hub app bundles internet with onboard tools like menus and activity schedules. the social plan (social apps only) runs about $20.40/day, value (full browsing) about $23.80/day, and premium (built for streaming) about $25.50/day.
Are wearable devices like Princess's medallion required, or optional?
They're typically standard-issue for all guests on lines that use them, functioning as your room key and payment method, though usage of the connected app features themselves is optional.
Does app-based dining reservation exist on most cruise lines now?
Yes, most major lines now let you book specialty dining, shore excursions, and spa appointments directly through their app well before your sail date, which is generally faster than doing it once onboard.
Can I track my luggage through a cruise line's app?
Some lines' apps offer a bag-tracking feature during embarkation, letting you see when your checked luggage arrives at your cabin, though this isn't universal across every line yet.
Is onboard technology different on smaller luxury or expedition ships?
Generally simpler - smaller ships often rely on a basic app for the daily schedule and dining reservations rather than the more elaborate wearable and messaging ecosystems mainstream mega-ships have built out.
Do I need to download the cruise line's app before I sail?
It's strongly recommended, since many lines now handle check-in, muster drill completion, and daily schedules primarily through the app rather than paper alternatives.
Who can help me understand which cruise line's technology best fits my needs?
Call +1-800-406-8495 and our advisors can walk through the technology and connectivity setup for whichever lines you're comparing.
Does onboard technology affect how much Wi-Fi packages cost?
Somewhat - lines using newer satellite technology like Starlink have generally been able to offer better speed at competitive or lower pricing compared to older satellite-based systems.