MSC Cruises Policies: Everything in One Place
This page pulls together the MSC Cruises policies our advisors get asked about most - cancellation rules, baggage limits, booking and deposit terms, dining, gratuities, and more. Each topic has its own dedicated page linked below with the full details.
For most 5-14 night sailings, your deposit becomes non-refundable between 89-61 days before departure, then penalties step up: 50% from 60-46 days, 75% from 45-16 days, and 100% inside 15 days. Cruises of 4 nights or less and 15-plus nights each follow a similar but adjusted timeline, and MSC Yacht Club suites use a longer 120-day window.
Because MSC Cruises's details can be updated between booking and departure, checking with an advisor before you finalize plans is the safest way to avoid a surprise later.
Frequently Asked Questions
Where can I find MSC Cruises's cancellation policy?
For most 5-14 night sailings, your deposit becomes non-refundable between 89-61 days before departure, then penalties step up: 50% from 60-46 days, 75% from 45-16 days, and 100% inside 15 days. Cruises of 4 nights or less and 15-plus nights each follow a similar but adjusted timeline, and MSC Yacht Club suites use a longer 120-day window.
Does MSC Cruises charge for checked baggage?
MSC's published guideline allows two suitcases and two pieces of hand luggage per guest - slightly more generous than some competitors, though checking your specific ticket contract is worthwhile since terms can vary by promotion.
How much is the deposit to book MSC Cruises?
Deposit amounts vary by fare type and promotion, so it's worth confirming the exact figure at the time you book rather than assuming a flat rate.
Are gratuities included in the MSC Cruises fare?
Roughly $16 per person, per day for standard staterooms, rising to around $20 per person, per day for MSC Yacht Club suites.
What's MSC Cruises's Wi-Fi policy?
The Browse plan (browsing and messaging) runs about $16/day, while Browse & Stream (adds video and calls) runs closer to $21/day - among the more affordable Wi-Fi options in the mainstream segment.
Who can walk me through all of MSC Cruises's policies at once?
Call +1-800-406-8495 and one of our advisors can go through cancellation, baggage, dining, and any other policy questions specific to your upcoming MSC Cruises sailing.
How does MSC Cruises's check-in process work?
Web check-in opens 30 days before departure and must be completed no later than 24 hours prior to sailing.
What documents does MSC Cruises require for boarding?
International and transatlantic sailings require a passport valid at least 6 months past your return date. Domestic, closed-loop cruises allow U.S. citizens to use a passport card, birth certificate plus photo ID, or naturalization certificate instead.
Does MSC Cruises have a loyalty program worth joining?
Voyagers Club, one of the more accessible loyalty programs in the industry - perks like a welcome gift and onboard discounts begin after just one cruise, and MSC offers status matching from many hotel, airline, and other cruise line programs.
What's MSC Cruises's policy on sailing with kids?
6 months old on sailing day for most itineraries, and children under 2 sail free on many MSC fares.