How To Add A Cruise To My App On MSC Cruises: What MSC Cruises Guests Should Know for 2026
Plenty of MSC Cruises guests ask about adding a booking to the mobile app, so here's a clear rundown of how it actually works.
Adding an existing reservation to MSC's mobile app is usually as simple as entering your booking confirmation number and the last name on the reservation once you've downloaded the app and created an account.
Rules on adding a booking to the mobile app can shift by ship and season, so it's worth a quick call to +1-800-406-8495 before you finalize plans. Newer ships in a fleet sometimes have upgraded connectivity compared to older sister ships, so checking your specific vessel helps set expectations. Not a bad idea to keep that in your back pocket.
Frequently Asked Questions
How do I add a cruise to my app on MSC?
Download the official app, create or log into your account, then enter your booking confirmation number and last name to link the reservation. This can also depend on the itinerary, since some routes spend more time within range of standard signal than others. That detail alone can save some back-and-forth later.
What if the app doesn't recognize my confirmation number?
Double-check you're entering the number exactly as it appears on your confirmation email, including any leading zeros or letters - if it still doesn't work, guest services can help link it manually. For any time-sensitive need, it's worth confirming what's available on your specific sailing rather than relying on general fleet information. Easy to overlook, but it's worth a mental note.
Can I add multiple cruises to the same app account?
Yes, most cruise line apps let you link and switch between several upcoming (or past) bookings from the same account. It's worth testing whichever option you choose early in the cruise, so you have time to switch plans if it isn't working as expected. Good to know before you finalize anything.
Do I need the app before I board?
It's not mandatory, but many lines use the app for online check-in, boarding passes, and onboard features like the daily schedule and dining reservations, so it's worth setting up in advance. This can also depend on the itinerary, since some routes spend more time within range of standard signal than others. Not a bad idea to keep that in your back pocket.
Can someone else in my cabin see the same booking in their app?
Yes, anyone traveling on the same reservation can typically link it to their own app account using the same confirmation number and their own name. For any time-sensitive need, it's worth confirming what's available on your specific sailing rather than relying on general fleet information. That detail alone can save some back-and-forth later.
Who can help if I'm stuck setting up the MSC app?
Call +1-800-406-8495 and our advisors can walk you through it step by step. Costs and options here are occasionally updated, so checking current pricing shortly before your cruise is worth the extra step. Not a bad idea to keep that in your back pocket.
Can I link a reservation booked through a travel advisor to the app?
Yes, as long as you have the booking confirmation number and the primary guest's last name, you can typically link an advisor-booked reservation the same way as a direct booking. This can also depend on the itinerary, since some routes spend more time within range of standard signal than others. That's the short version, at least.
Does the MSC app work on both iPhone and Android?
Yes, most major cruise line apps are available on both iOS and Android app stores, with generally similar features across both platforms. For any time-sensitive need, it's worth confirming what's available on your specific sailing rather than relying on general fleet information. Not a bad idea to keep that in your back pocket.
What if I forget my app password before my cruise?
Standard password reset options (email or text verification) are typically available through the app or website's login screen, similar to most other travel apps. For any time-sensitive need, it's worth confirming what's available on your specific sailing rather than relying on general fleet information. That's the short version, at least.
Can I use the app once I'm onboard without Wi-Fi?
Many cruise line apps offer limited offline functionality (like your daily schedule) via the ship's local network, without requiring a full internet Wi-Fi package. This can also depend on the itinerary, since some routes spend more time within range of standard signal than others. Easy to overlook, but it's worth a mental note.