How To Add A Cruise To My App On Aurora Expeditions

How do I add a cruise to my app on Aurora Expeditions?

Download the official app, create or log into your account, then enter your booking confirmation number and last name to link the reservation. This tends to work differently in port versus at sea, so it's worth asking specifically if you need reliable access on port days. Not a bad idea to keep that in your back pocket.

What if the app doesn't recognize my confirmation number?

Double-check you're entering the number exactly as it appears on your confirmation email, including any leading zeros or letters - if it still doesn't work, guest services can help link it manually. Bringing a backup way to reach family on land, in case connectivity is spotty, is a reasonable precaution for a longer cruise. That detail alone can save some back-and-forth later.

Can I add multiple cruises to the same app account?

Yes, most cruise line apps let you link and switch between several upcoming (or past) bookings from the same account. This is one of those things worth testing on day one rather than assuming it will work the same way every day of the cruise. That detail alone can save some back-and-forth later.

Do I need the app before I board?

It's not mandatory, but many lines use the app for online check-in, boarding passes, and onboard features like the daily schedule and dining reservations, so it's worth setting up in advance. This tends to work differently in port versus at sea, so it's worth asking specifically if you need reliable access on port days. That's the short version, at least.

Can someone else in my cabin see the same booking in their app?

Yes, anyone traveling on the same reservation can typically link it to their own app account using the same confirmation number and their own name. Newer ships in a fleet sometimes have upgraded connectivity compared to older sister ships, so checking your specific vessel helps set expectations. Good to know before you finalize anything.

Who can help if I'm stuck setting up the Aurora Expeditions app?

Call +1-800-406-8495 and our advisors can walk you through it step by step. This can also depend on the itinerary, since some routes spend more time within range of standard signal than others. Not a bad idea to keep that in your back pocket.

Can I link a reservation booked through a travel advisor to the app?

Yes, as long as you have the booking confirmation number and the primary guest's last name, you can typically link an advisor-booked reservation the same way as a direct booking. This is one of those things worth testing on day one rather than assuming it will work the same way every day of the cruise. Worth keeping in mind either way.

Does the Aurora Expeditions app work on both iPhone and Android?

Yes, most major cruise line apps are available on both iOS and Android app stores, with generally similar features across both platforms. It's worth testing whichever option you choose early in the cruise, so you have time to switch plans if it isn't working as expected. Small thing, but it matters if you're planning around it.

What if I forget my app password before my cruise?

Standard password reset options (email or text verification) are typically available through the app or website's login screen, similar to most other travel apps. This can also depend on the itinerary, since some routes spend more time within range of standard signal than others. Good to know before you finalize anything.

Can I use the app once I'm onboard without Wi-Fi?

Many cruise line apps offer limited offline functionality (like your daily schedule) via the ship's local network, without requiring a full internet Wi-Fi package. This is one of those things worth testing on day one rather than assuming it will work the same way every day of the cruise. Good to know before you finalize anything.