How Do Passengers Communicate On Princess Cruises: What Princess Cruises Guests Should Know for 2026
Short answer first, then the details that actually matter for Princess Cruises guests.
MedallionNet, Princess's Starlink-backed Wi-Fi system tied to the OceanMedallion wearable. A single device runs around $20/day, with four-device packages closer to $24/day for better per-person value.
Want it double-checked against your specific reservation? Reach an advisor at +1-800-406-8495.
Frequently Asked Questions
How do passengers communicate on Princess?
Most guests rely on the ship's Wi-Fi package for texting and messaging apps, since cellular service is unavailable once you're out of range of shore-based towers.
Does my phone work at sea without a Wi-Fi package?
Generally no - once you're beyond cellular range, you'll need the ship's Wi-Fi (or a cruise-specific carrier day pass, if your carrier offers one) to send messages or make calls.
Can I make phone calls from my cabin?
Some ships offer ship-to-shore satellite phone service in cabins, though it's typically expensive per minute compared to Wi-Fi calling apps.
Is there a way to reach someone in an emergency while at sea?
Yes - the ship's guest services desk can help route emergency messages, and satellite communication for genuine emergencies is always available regardless of Wi-Fi packages.
Do walkie-talkies or family locator apps work onboard?
Many families bring personal radios or use Wi-Fi-based location-sharing apps to keep track of each other onboard, especially useful on larger ships.
What's the best way to stay connected on my Princess cruise?
Our advisors can recommend the right Wi-Fi package tier for your needs - call +1-800-406-8495.
Do cruise ships have cell service near the coast?
Some ships offer a limited cellular roaming service through a partnership with mobile carriers while near shore or certain ports, though rates can be high without an international plan - Wi-Fi remains the more predictable option.
Can family members track my location while I'm cruising?
Many ships support location-sharing apps over the ship's Wi-Fi network, which some families use to keep track of each other on larger vessels, though this depends on having an active Wi-Fi package.
Does Princess have an app for onboard messaging between cabins?
Many cruise lines' apps include a messaging feature that works over the ship's Wi-Fi, letting your travel party text each other without needing a full internet package in some cases.
Is there a way to make emergency calls without Wi-Fi?
Yes, ship's guest services can always route a genuine emergency message via satellite communication regardless of whether you've purchased a Wi-Fi package.