Cruising from the JAXPORT Cruise Terminal: Jacksonville, Florida
the JAXPORT Cruise Terminal is located at 9810 August Drive, Jacksonville, FL 32226. It's used by Carnival, so it's worth double-checking which terminal your specific cruise line uses before you head there on embarkation day.
JAXPORT is a smaller, single-terminal port mainly used by Carnival for Bahamas and Caribbean sailings, about 12 miles from Jacksonville International Airport.
Because JAXPORT is a smaller single-terminal facility than the Florida mega-ports, most first-time cruisers here just need current parking and check-in details - call +1-800-406-8495 to confirm both.
Frequently Asked Questions
Where exactly is the JAXPORT Cruise Terminal located?
the JAXPORT Cruise Terminal is at 9810 August Drive, Jacksonville, FL 32226, in Jacksonville, Florida.
Which cruise lines sail from the JAXPORT Cruise Terminal?
the JAXPORT Cruise Terminal is used by Carnival.
What time should I arrive for embarkation?
Boarding windows exist specifically to spread out arrivals, so passengers who ignore theirs and show up early or late than everyone else in their slot often end up waiting the longest.
Is parking available at the port?
Advance online reservations for parking are common and often slightly cheaper than paying at the gate, plus they guarantee you a spot during busy holiday sailings.
Can I get dropped off instead of parking?
Curbside drop-off works well here, especially if your ride can also handle the pickup on disembarkation day, saving you the cost of parking altogether.
What documents do I need at the terminal?
You'll need proof of citizenship - a passport is the safest bet for any itinerary - along with your e-documents and boarding pass pulled up on your phone or printed out.
Who can confirm my exact terminal and check-in details for the JAXPORT Cruise Terminal?
You can call +1-800-406-8495 any time to have an advisor confirm your terminal assignment and current check-in and parking details.
Are there hotels near the JAXPORT Cruise Terminal for a pre-cruise stay?
Yes, most cruisers heading to the JAXPORT Cruise Terminal book a hotel near the port or airport the night before, especially if they're flying in, to build in a buffer against travel delays.
What happens if I arrive at the terminal late?
A missed boarding deadline usually means missing the ship entirely for that departure, since ports coordinate multiple sailings back-to-back and can't accommodate delays.
Can luggage restrictions affect what I pack for embarkation day?
There's typically no strict weight limit, but since your checked bags might not arrive at your cabin until later in the afternoon, pack a day bag with anything you'll want on hand right after boarding.